Navigating the Family Support Registry in Colorado

December 23, 2021

Navigating the Family Support Registry in Colorado

When you are divorcing or separating from your partner and you share children, the financial costs of the children will be assessed. If one party must pay child support to the other, it can be done through the Family Support Registry in Colorado, according to the Colorado Office of Economic Security Division of Child Support Services. For more questions and assistance with how the Family Support Registry works in the state of Colorado, please call the experienced Denver family law attorneys at the Johnson Law Group today at (720) 463-4333.

Understanding the Family Support Registry in Colorado

Child custody can be incredibly emotional and challenging for parents. It is common for a parent to want to have all of their time with their child, but due to a split or divorce, this is not possible. When an intimate relationship does not work out, it is still important to try and stay cordial for the children. Even though there are several ex-partners that can manage this, there are many that cannot. As a result, navigating a co-parenting situation can be incredibly difficult and harmful for the children.

In Colorado, the Family Support Registry provides parents the ability to better manage their situation in terms of child support payments with minimal contact. There are several benefits to using the system which is why it has been such a success in the state.

Enforcing Child Support Payments

Child support payments are processed by the Family Support Registry in Colorado. Many local county’s support offices can help assist with payments for their residents. However, when a county does not enforce a child custody order it is because:

  • A court had directly issued an order that payments must be made through the FSR system.
  • There is no existing application by either parent requesting child support assistance due to problems collecting payments.
  • A parent who is securing child support payments is not using Colorado’s Temporary Assistance for Needy Families program as described by the Colorado Department of Human Services.

Establishing a Family Support Registry Account

To set up an account with the Family Support Registry in Colorado, a parent must wait for an FSR account number in the mail. This secure number will help the parent make their court-ordered payments. Should a parent have a question about what their account number is or how to use their account, or any other concerns for that matter, they can contact the state at, or visit with an experienced family law attorney at Johnson Law Group to understand all of their legal rights and obligations.

What Information Can a Parent Get Through Using the Family Support Registry?

There are many beneficial services and information that a parent will have access to by using a Family Support Registry (FSR) account. Some of these include:

  • The FSR system will log and track all payments that were made. Should you need to pull that information up for any court hearings or issues in the future, you can access it easily in the FSR system. The FSR system provides accurate legal records of these transactions.
  • A parent can view their payments any time seven days a week and 24 hours a day. Both English and Spanish are available.
  • During the week, a parent can call or email a live customer service agent from the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday.

What are the Benefits of the FSR?

First, the FSR does not require any payment or regular fees, it is a free service. This makes it accessible for everyone in the state of Colorado. The system is also user-friendly, so anyone with basic knowledge of the internet should be able to manage to make their payments and to review their payment information. Also, parents can secure plenty of support should they have any issues or questions.

In addition, the FSR provides the following benefits and values:

  • If there are any court dates where there is a question about payments, the registry can be invaluable. This is true for both parents because each will be authorized access to the child support payment information. Therefore, if a parent is wanting to show that the other parent has not paid, they can show the inaction through the website. Likewise, if a parent wants to prove they are paying as required, they too, can log in and show the transactions that they made and when.
  • When parents have a volatile relationship that can be unpredictable, it is likely that interactions between the two be kept to a minimum. This is particularly true when it comes to child support payments. Money challenges can easily inflame any contentious situation, including a co-parenting one where one spouse is angered over their need to pay the other parent of their child. Other times, when an abusive relationship has been established, there could be a legal necessity to keep two people away from each other.
  • Local child support offices have websites that have considerable information and frequently asked questions about the FSR system. This information may be useful for basic inquiries and confusion. Any parent that cannot navigate the system alone is welcome to call or email customer support for more targeted and detailed feedback and assistance.

If you have questions or concerns regarding child support or your divorce, consider calling the experienced Denver child support lawyers at the Johnson Law Group today. Having a trusted and experienced legal professional by your side through every step of a divorce can help you understand all of your legal rights and obligations.

Speak to an Experienced Colorado Family Law Attorney Today

The Family Support Registry in Colorado can be a tremendous resource for parents that need assistance managing child support payments. If you live in the greater Denver area and need help with establishing a fair child support order, modifying one because of life changes, or need help enforcing an existing order, the Denver child support lawyers at the Johnson Law Group are here to help answer all of your questions. You are welcome to call and schedule a free initial consultation at (720) 463-4333 or you can text-to-chat by dialing (720) 730-4558.

Written by Family Law Attorney Myles S. Johnson
Divorce doesn’t have to be dramatic. For the litigants, losing your spouse is significant enough. But you can choose the way it affects your daily life. The only guarantee I can give is that the feeling that you have right now will not be the feeling you end with. This is a season in your life, and it must be approached that way.
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